The Snapfish leadership team brings together a wide, deep range of experience in online and offline business strategy and execution.
Ben Nelson
General Manager, Snapfish
Hewlett-Packard Company
Ben Nelson joined Snapfish in 1999 as leader of the company's corporate development operations, where he raised more than $36 million for Snapfish's second round of funding. In November of 2000, Nelson took over company-wide responsibilities for finance, bringing the company to profitability and navigating Snapfish's 2001 sale to District Photo. Since 2002 Nelson has been both Snapfish's CFO and the company's leading business strategist. He became president of Snapfish in March 2005, just before the acquisition of the company by Hewlett-Packard.
Before joining Snapfish, Nelson was president and CEO of Community Ventures (now the Community Strength Foundation), a network of locally branded portals for America's communities. Prior to Community Ventures, Nelson helped start the Mergers & Acquisition practice at Dean & Co, a first tier strategy consulting firm in Virginia, where he focused on transactions in the competitive telecommunications services industry.
As a consultant, Nelson was also instrumental in the launching of several ventures within both large and growing companies. Among his previous projects were the launches of Disney Regional Entertainment for the Walt Disney Company in Asia, SmithKline Beecham's first foray into the internet, and the growth plan for CDNow in the first months after its founding.
Ben holds a Bachelors of Science in Economics from the Wharton School at the University of Pennsylvania, where he graduated with honors.
Helen Vaid
General Manager North America, Snapfish
Hewlett-Packard Company
Helen Vaid has spent her career taking various brands into Europe from the U.K. Prior to joining Snapfish, she was sales & marketing director at Tornado Ltd., a streaming media provider. She worked with clients such as NASDAQ, Logica CMG, EMAP, and Reed Elsevier etc. to provide systems and solutions to take their rich content online.
When Servecast Ltd. acquired Tornado, she became a key member of the management team and head of sales for Europe, taking the integrated platform of streaming media publishing to corporations as well as content owners. Prior to Servecast, she successfully launched ShopSmart, the U.K.'s leading shopping comparison engine in Europe. Vaid also set up key retail relationships on a Pan-European level for various brands when working at R. Twinings and Proctor & Gamble, Europe.
Vaid holds a Masters of Business Administration from Manchester Business School and a Bachelor's of Arts in Change Management from the University of Delhi. Her book on creating successful brands was published in 2003 in the United States and the U.K.
Sarah Bernard
Chief of World Wide Product, Snapfish
Hewlett-Packard Company
Sarah Bernard joined Snapfish in September 2007 and leads the worldwide product team. In this role, she oversees Snapfish product managers in the United States, Europe and Asia Pacific region as well as the design, user interface and production teams.
Prior to Snapfish, Bernard led eCommerce for BabyCenter. She managed merchandising, site development, product management, fulfillment and customer service through two redesigns as well as a front and back end platform move. After joining BabyCenter in 2001, Bernard successfully launched the outsourced fulfillment and internal customer operations for the company's newly developed Internet store. Later, she went on to manage the store's website initiatives which aimed at reducing operating costs to increase profits by 550 percent.
Before joining BabyCenter, Bernard was the senior director of customer operations for more.com, an online drugstore and pharmacy, and was the vice president of operations for Mulberry Neckwear, the designer and manufacturer of the J. Garcia Art in Neckwear.
Bernard holds a Bachelor's degree in Cognitive Science from Brown University.
Bala Parthasarathy
Managing Director, EMEA & Asia Pacific, Snapfish
Hewlett-Packard Company
Bala Parthasarathy is one of the founders of Snapfish and has helped grow the business to be the one of the world's leading online photo services site.
Parthasarathy is currently responsible for creating and growing the Snapfish business in the Asia Pacific and Latin America regions.
Prior to joining Snapfish, Parthasarathy was involved in various business and technology consulting ventures for several start-ups in the consumer and technology services arena. At Wyatt River Software, a company Parthasarathy co-founded, he led the team to build a robust cross-platform license toolkit. He was also a part of the early Digital Link Corporation team, where he was responsible for network management.
Parthasarathy earned a Master's of Science degree in Computer Science from University of California, Santa Cruz, and a Bachelor's degree from the Indian Institute of Technology in Madras, India.
Chris Klingebiel
Head of New Ventures, Snapfish
Hewlett-Packard Company
Chris Klingebiel heads the Snapfish team that builds new businesses for Snapfish. Since joining Snapfish in 2003, Klingebiel also spent 4 years heading Partner Solutions and one year leading the Product team.
Klingebiel came to Snapfish with 13 years experience in business development, product management, and professional services. Prior to joining Snapfish he was Director of Product Management for Cataligent, an enterprise project management software start-up. He also spent four years as a Director with Cambridge Management Consulting where he oversaw strategy, e-commerce, and business process re-engineering projects for Fortune 500 companies such as Ford, Apple, Pacific Bell, Wells Fargo, Caterpillar, and Kaiser Permanente.
Klingebiel holds a Bachelor's of Arts in Linguistics from U.C. Berkeley.
Marc Chapman
General Manager-Partner Platform and Professional Services, Snapfish
Hewlett-Packard Company
Marc is an early employee of Snapfish, joining the company in 2000, after 11 years with both startups and Fortune 500 companies. During his tenure at Snapfish, he has run worldwide fulfillment and business operations, creating a logistics and fulfillment network that distributes hundreds of custom made products across 22 countries. His current responsibilities include leading the worldwide Partner Platform and Professional Services business for the company. The Snapfish partner platform serves dozens of partners today, allowing customers to print to over 10,000 unique retail locations in addition to providing home delivery of products.
Marc then spent six years with Eastman Kodak where he started with the Equipment Manufacturing Division. He later joined the Single Use Camera division, where he helped build a $250MM business in just two years. Just prior to joining Snapfish, Marc was a Senior Analyst for Intel, assisting the CFO on strategic planning projects including acquisitions, pro-forma forecasting, valuations and corporate reporting.
Marc holds an MBA from the William E. Simon School of Business Administration at the University of Rochester and a BA from St. Bonaventure University. While not at work, Marc is an avid golfer and loves being a full time Dad to his two daughters, Avery and Kaia.
Dean Cookson
Chief of Operations, Snapfish
Hewlett-Packard Company
Dean Cookson joined Snapfish in 2007 and currently serves as the chief of operations. He is responsible for the world-wide delivery of all snapfish products and online serivces as well as for providing customer support in eleven languages.
Cookson brings 18 years of experience in computer operations and almost a decade in web facing businesses. Prior to joining Snapfish, he served as the director of production operations at LookSmart, LTD. In that role, Cookson oversaw the transition of proprietary architectures to an open-source infrastructure and contributed to growing the search infrastructure to support more than 600 million searches per day.
Prior to LookSmart, Cookson worked for Akamai Technologies, where he helped build an internal IT organization that supported an employee growth rate of 300 to 1600 people over one year. Cookson also led Akamai's Systems engineering team, which provided the command and control software for Akamai's distributed network.
Cookson studied Physics and Computer Engineering at Case Western Reserve University and attended Northeastern University's College of Computer and Information Science.
Manas Chaliha
Director of Engineering, Snapfish
Hewlett-Packard Company
Manas Chaliha is one of the founders of Snapfish and currently serves as the director of engineering. He is responsible for leading a team, spread across three continents, to build the highly scalable network of Snapfish sites.
Chaliha's team enables Snapfish to power large retail photo sites for leading retailers and is working on growing the Snapfish global network of sites, which currently extends to 21 countries. In addition to his work in R&D, Chaliha leads the Snapfish Quality Assurance team.
With 14 years of experience working on various software platforms, Chaliha previously worked for the IT management company CA and Shark Multimedia Ltd. on key computer telephony initiatives.
Chaliha holds a Bachelor's degree in Computer Science from Jorhat Engineering College in India.