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| Overview |
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There are several easy ways to add photos to your Snapfish account. Which way is best for you? It depends on how many photos you have -- and where and how they're currently stored.
- If you have rolls of traditional film:
Mail your film to Snapfish and order prints. We'll upload digital versions of the photos to your account. more info
- If you have digital photos on your PC or Mac:
Use Snapfish's QuickUpload tool to add multiple photos to your account at one time. Read more about QuickUpload below.
NOTE: If you prefer not to install the QuickUpload tool, you can use our one-by-one upload to upload photos one at a time to your account. Read more about one-by-one upload below. (If you use Netscape or Firefox, read Using One-by-One Upload with Netscape/Firefox.)
- If you have a photo CD or digital memory card:
Mail your CD or memory card to Snapfish, and we'll upload the photos to your account. more info
- If you have photos in your mobile phone or email account:
Email Snapfish your photos from your email account or your phone, and we'll upload them to your account. more info
Once you've uploaded your photos, you can:
- Share them with family and friends online
- Order prints, multiples, enlargements, etc.
- Enable family and friends to order prints
- Create photo greeting cards and gifts
- Make a custom Photo CD
- And more
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| Free PictureMover Uploading Software |
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Snapfish PictureMover is a free application we've created to help you get photos directly from your camera to Snapfish (and your computer), without the pain of uploading. Once you've installed the PictureMover, every time you plug in your camera or memory card to your computer, the PictureMover will automatically detect it and start helping you move your photos.
To download PictureMover, follow the steps below:
- Go to the PictureMover page.
- Click on the 'get PictureMover' button.
- When the dialog box appears, click 'Save File.' We recommend that you save it to your desktop so it will be easy to find.
- Select the area on your computer where you would like to store the setup file for PictureMover.
- After the download has completed, locate the Snapfish PictureMover Wizard setup file that you downloaded to your PC. The file is called snapfish-agent.exe. (If you are unable to locate the downloaded file, search for a file with Snapfish in the name.)
- Double-click on the file's icon and follow the on-screen instructions during the installation process.
NOTE: PictureMover requires Windows XP or Windows Vista. Mac users, please continue to use our standard upload tool.
Once you've installed PictureMover, you can use it right away without having to restart your computer. |
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| Using QuickUpload on a PC |
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If you've got digital photos on your computer, the easiest way to add them to your Snapfish account is to use our QuickUpload tool.
QuickUpload is fast and easy: Downloading it from the Snapfish website takes only a few moments, and you only have to do it once. After that, QuickUpload will automatically guide you through the upload process every time you add photos to your account.
NOTE:If you use a Mac, see 'Using QuickUpload on a Mac' below. If you use Netscape, see 'Using One-by-One Upload with Netscape.'
To use QuickUpload, follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- You'll see a dialogue box asking whether you would like to download 'ActiveX Control,' another name for our QuickUpload tool. Click 'yes.' Wait a few moments for Snapfish to install QuickUpload on your computer. We'll let you know when it's finished.
- Click on the yellow 'select photos' button.
- Choose the photos you would like to upload by clicking the small box next to each one.
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click 'view entire album' to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| Using QuickUpload on a MAC |
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NOTE: QuickUpload works on any Mac running OS 10.2 or higher that has Safari 1.0 or higher. If your system does not meet these requirements, see 'One-by-One Upload.'
To use QuickUpload on a Mac, follow these steps. First, download the QuickUpload tool:
- From any of your photo viewing pages, click the yellow 'upload photos' button at the top right of the page.
- On the next page, click the yellow 'download now' button.
- The Snapfish Plugin Installer will automatically open in a new window and guide you through the installation process. (Click 'continue' twice, and then 'install,' and then 'close.')
- During installation, all Safari windows will automatically be closed.
- When the Installer has finished, Safari will automatically restart.
- You'll be taken to the Snapfish welcome page. Just log into your account to begin using QuickUpload. (See instructions below.)
Then, begin using QuickUpload:
- From any of your photo viewing pages, click the yellow 'upload photos' button at the top right of the page.
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- Next, click on the yellow 'select photos' button.
- Choose the photos you would like to upload by clicking the small box next to each one. Use the drop-down menu at the top to navigate through the folders on your computer. Use the 'select all' button at the bottom to select all of the photos for uploading. (If you change your mind, click 'deselect all.')
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click 'view entire album' to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| Using QuickUpload on Firefox |
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To use QuickUpload on Firefox, follow these steps:
- From your photo library page, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- You'll see a page asking whether you would like to download Snapfish QuickUpload, a tool that allows you to upload multiple photos at once. Click the yellow 'install now' button.
- A yellow alert bar should appear at the top of your browser window. Click the 'Edit Options' button.
- A window titled 'Allowed Sites' will appear. Click 'Allow', then click 'OK'.
- Click the link on in the center of the Snapfish page that reads 'click here to continue'.
- A window titled 'Software Installation' will appear. Click the 'Install Now' button.
- A 'select photos' window should appear. Choose the photos you would like to upload by clicking the small box next to each one.
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click 'view entire album' to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| Using One-by-One Upload on a PC |
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If you have a PC and prefer to upload your photos one at a time, follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- You'll see a dialogue box asking whether you would like to download 'ActiveX Control,' another name for our QuickUpload tool. Click 'no.'
- Then click 'Use one-by-one upload' at the bottom of the page. You'll be taken to a page to upload your photos.
- Click the gray 'browse' button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area. Repeat for every photo that you'd like to add to your account.
- When you see all of the photos you'd like to upload, click the yellow 'upload photos' button.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click on one of the options to order prints, share your photos, or order photo gifts. Or click on the yellow button to 'view entire album.'
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer.
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| Using One-by-One Upload on a Mac |
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If you have a Mac and prefer to upload your photos one at a time, follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any group rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- You'll see a page with a yellow 'download now' button. Don't click that button. Instead, click the 'one-by-one' upload link lower down on the page.
- Click the gray 'browse' button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area. Repeat for every photo that you'd like to add to your account.
- When you see all of the photos you'd like to upload, click the yellow 'upload photos' button.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click on one of the options to order prints, share your photos, or order photo gifts. Or click on the yellow button to 'view entire album.'
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer.
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| Using One-by-One Upload with Netscape |
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If you prefer to upload your photos one at a time, and you use the Netscape browser (on a Mac or PC), follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album.'
- On the following page, click the gray 'browse' button to the right of the first empty field. Find the photo that you'd like to upload, and click twice to select it.
- Repeat up to twelve times, using the other 'browse' buttons on the page.
- If you'd like to preview your photos to make sure that you'll be uploading the correct ones, click 'preview photos' at the bottom of the page.
- When you're ready to upload, click the 'upload photos' button at the top or bottom of the page.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click on one of the options to order prints, share your photos, or order photo gifts. Or click on the yellow button to 'view entire album.'
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer.
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| Common Questions about Uploading Photos |
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What is the best resolution for my photos?
If you plan to order prints or create gifts using your digital photos, we recommend the following image sizes for best results:
| Print Size |
Minimum image resolution required |
| 4 x 6 |
540x360 pixels |
| 5 x 7 |
630x450 pixels |
| 8 x 10 |
900x720 pixels |
| 11 x 14 Posters |
1260x990 pixels |
| 12 x 18 Posters |
1620x1080 pixels |
| 16 x 20 Posters |
1800x1440 pixels |
| 20 x 30 Posters |
2700x1800 pixels |
| Wallet Prints |
270x180 pixels |
| Photo Gifts |
900x600 pixels |
| 4x8 Photo Cards |
640x426 pixels |
| 5x7 Folded Cards |
840x600 pixels |
| 5x7 Postcards |
840x600 pixels |
| 4.25x6 Postcards |
720x480 pixels |
| 4x6 FlipBooks |
540x360 pixels |
| 5x7 FlipBooks |
630x450 pixels |
| Photo Books |
1639x1233 - 1280x1024 pixels |
| Notebooks |
480x480 pixels |
| Notebooks with full photo cover |
1350x1000 pixels |
| Notepads |
370x370 pixels |
| Stickers |
370x370 pixels |
Please note that we always check the resolution of every photo before you order a print or photo gift. If we think the photo isn't large enough to produce a quality image, we'll let you know.
How long does uploading take?
The speed of your upload depends on the speed of your Internet connection. If you have a 56k modem, it will take approximately 2 minutes to upload a 500k digital photo file. The faster your Internet connection, the less time it will take to upload your photos. When you use QuickUpload, we'll indicate how long the upload will take for both a 56k modem and a DSL/Cable modem connection.
Is there any charge for uploading?
No. Uploading and sharing your digital photos is completely free!
What type of photo file can I upload to my Snapfish account?
When you use our QuickUpload tool on a PC, you can copy the following types of digital photos from your computer to your online Snapfish account:
- JPEG (.jpg, .jpeg, .jpe); BMP (.bmp)
- Zip file (containing JPEGS only)
When you use our QuickUpload tool on a Mac, you can copy the following types of digital photos from your computer to your online Snapfish account:
If you use one-by-one upload, you can copy the following types of digital photos from your computer to your online Snapfish account:
- JPEG (.jpg, .jpeg, .jpe)
- Zip file (containing JPEGS only)
Any digital photo you upload must have an ending that matches one of the above file types (e.g., niagarafalls.jpg). Whichever type of file you use, the copy that you upload will be converted to JPEG format before it's added to your account.
NOTE: Whenever you upload a digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer.
Why can't I see the file extensions on my photo files?
Your computer may be set to hide file extension at the end of file names. If the names of your files don't end with a dot and a three- or four-letter extension (.jpg, .zip, etc.) this setting is easy to change:
For PC users:
- Return to your computer's desktop and double click on the 'My Computer' icon.
- When the window is open, click on the 'View' menu and choose 'Folder Options.'
- Click on the 'View' tab at the top of the window.
- Uncheck the box labeled 'Hide file extensions for known file types' and click on the 'OK' button to confirm your change.
- You should now see the file extensions at the end of all file names.
For Mac users:
- Click on the 'Finder' drop-down menu at the top of your browser window.
- Select 'Preferences'.
- In the next window, select the 'Advanced' icon.
- Check the box next to 'show all file extensions'.
Note: These steps may vary slightly if you have an older Mac operating system
How long are my photos stored on Snapfish?
Snapfish offers free, unlimited storage of your online photos. There is no limit to the number of digital photos you can upload.
You can have an unlimited number of albums and photos stored in your account. You can also have an unlimited number of projects and shared albums from friends in your account.
learn more about our storage policy
Can I send in a CD or disc and have Snapfish upload my photos?
Yes, you can. We offer a digital photo upload service. Click here for more information.
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